I recently got an email from one of our readers and students. It said:
“Hi Wesley, I’ve enjoyed your transformational talks, but you keep talking about aligning my organization's mission with our young employees. How am I supposed to do that when our product is….”
That’s about where I stopped.
Let me complete the sentence.
“How am I supposed to align our mission when the biggest responsibilities of my employee(s) is(are):”
This is a great question because frankly, we need our teams to get back out there and serve coffee with a smile. And our typical thought process usually goes along the lines of something like this:
"Why don’t you just get out there and do your job! When I was 22 years old I would have loved to have a job in an air-conditioned coffee shop where my tasks were to make a completely automated coffee, smile, and put money in the register."
"This is a dream job. Oh, and you make $15/h. When I had my first job shoveling dirt all day, I made what averaged out to $5/h (or ridiculously amount that you were happy to earn) and I was the highest paid dirt shoveler on the team."
You are in good company if this resembles your thought process.
I understand… this is actually a REAL example.
Here’s the deal, and here’s what I’m getting at in today’s TT (transformational talk).
You have TWO responsibilities as a boss:
When you hire and have meetings, explaining what you’re doing to make a difference will generate goodwill
By actively practicing those two responsibilities weekly, you’re going to go a long way in retaining the individuals that should be at your company. In their mind, you obviously have similar goals.
Each coffee they serve is one step towards fulfilling their goals of having someone invest in them (you), and making a difference in the world. 🌎
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